Postal Servicing

You have a number of options for our postal maintenance, verification and validation services of laboratory instruments.

Contracts include one preventative maintenance service in our workshop which covers:

  • Inspection and testing of the unit as received,
  • Dismantling, cleaning and inspection of the key parts,
  • Correction of minor defects including adjustments if necessary,
  • Reassembly and testing,
  • Take post adjustment / cleaning readings,
  • Supply of calibration certificate and return of the item to you.

Postal Platinum ​Same Day

The postal Platinum contract is a premium service that will get your instrument serviced / verified / validated on the same day of receipt to us. Available on selected instrument types (please check with us before, but in general the following types are accepted):

Cold plates, Colorimeters, Conductivity meter, Flexi meters, Flourimeter, Homogenisers, Hot plates, Jar Testers, LDO meter, Magnetic stirrers, Melting point apparatus*, pH meters, Photometers, Shakers, Spectrophotometers, Titrators, Turbidimeters, Vacuum pumps and Viscometers​

Postal Platinum Three Days​

The postal Platinum contract is a premium service that will get your instrument serviced / verified / validated within three working days of receipt to us. Available on selected instrument types (please check with us before, but in general the following types are accepted):

Biochemical Oxygen Demand (BOD), Cooling baths, Cryometers, Osmometers, Water baths

Drive in and wait Maintenance

We will maintain an electronic instrument equipment card that automatically notifies you and our engineer when your service is due. The service level and frequency is predetermined and paid for to ensure smooth hassle-free maintenance of your essential laboratory equipment. We can maintain one instrument per site if required but can offer savings for multiple instruments per site.​ by appointment only

Collect and Return Maintenance

Available for our CB-postcode customers. We will collect your instrument during our delivery rounds and service / verify / validate  it, re-delivering on our van. We aim to service your item depending on instrument type within 1 or 3 working days.